Do you want more appointments, more leads, and more sales?

"I'm Robbie Stepney, author of Maximise Your Phone Confidence-and I can definitely help you!"

Professional phone skills training for the real world/ Bespoke onsite courses for Companies / Sales skills coaching for individuals and business owners

  " THANKS FOR VISITING MY WEBSITE-IF YOU'D LIKE TO SEE WHAT OTHER PEOPLE ARE SAYING ABOUT MY BOOK, JUST CLICK THE IMAGE TO GO TO AMAZON. WARM REGARDS, ROBBIE"                                                                                                                                        

  " THANKS FOR VISITING MY WEBSITE-IF YOU'D LIKE TO SEE WHAT OTHER PEOPLE ARE SAYING ABOUT MY BOOK, JUST CLICK THE IMAGE TO GO TO AMAZON. WARM REGARDS, ROBBIE"                                                                                                                                        

This book is the winner for anyone in UK telesales and appointment setting
— Amazon Review
Your book is brilliant.... Telling it like it is.....if someone needed just one book on telemarketing then yours wins-Thanks
— Amazon Review
Great book, essential reading for anyone who is using the phone in their business.
— Amazon Review
Packed full of common sense, I loved it!
— Amazon Review
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Talk to Robbie today about what your current challenge is when it comes to using the phone in your business.

Do you want more appointments, more leads, and more sales?

Would you like your team to be more comfortable and confident on the phone, helping them get the absolute maximum from the calls they are either receiving or making? 

Are your sales people looking for some fresh perspective and ideas?

Are you a business owner looking to give your sales a kick start and need some help with getting to grips with how to start making calls?

Do you need help and advice on sourcing top quality marketing data for mailing and telephone follow up?

 Are you a local business group looking for an engaging and entertaining speaker?

 Are you a local business group looking for an engaging and entertaining speaker?

Robbie’s talk not only helped my team with their phone confidence, but also with being able to take a different approach to sales activities. This motivated them to be more pro active with picking up the phone, and achieving more positive results. Great energy, and a must for any sales team
You educated, entertained, and inspired all in one go!
One of the most engaging talks I’ve heard
I first heard Robbie speak at a sales and marketing workshop. His passion was evident from the start, and I was impressed with his approach to telemarketing.
Excellent speaker, very engaging.
Powerful, helped me a lot
This guy knows his subject

So How Can I Specifically Help You?

If picking up your phone to speak with potential new customers is something you or your team struggle with you are not alone. In fact next to public speaking, making calls particularly from a sales and marketing perspective is one of the biggest challenges many people say that they have in building and growing their business.

We live in a world surrounded by technology, but somewhere along the line in the sales process someone always needs to connect with customers in a direct and personal way, and there are few better ways to do so than using the phone on your desk. When you can get comfortable with making calls, to follow up, develop relationships, make appointments and win new business, as well as deal with incoming enquiries effectively, you will always have the edge over someone who can’t. That’s what I can specifically help you or your team to do- to Maximise Your Phone Confidence and Win More Customers.

Whether you are a buiness owner and want to make calls yourself, have a team needing more confidence on the phone, or a Company looking for a bespoke training session for your team, I can definitely help you.

I believe that you can’t train people to do something unless you are actually doing it yourself, and for that reason whenever I’m not working directly with clients, you’ll find me in my business making sales calls every day.

Whether it’s following up with someone I’ve met at an event, making a call to talk about sales training or coaching, selling the benefits of our quality business marketing data services, or confirming the sale of a ticket to one of my workshops, I’m consistently “taking my own medicine” and working with my team, doing the activity I train others to do.

Do my calls always go according to plan? Of course not! In the real world they never do, and that’s what makes my training and coaching unique. It’s based not on hypothetical ideal scenarios, but on what actually happens in the real world!
— Robbie Stepney- Fellow Institute Sales and Marketing Management (FInstSMM)

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For Business Owners

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The buck stops with you when it comes to winning new customers. However, being the "salesperson"  may not be your natural or comfortable skill set. Problem is though that the biggest reason often quoted for failure of businesses is simply down to a lack of sales. If a business can't win paying customers it will sink. Through 1-1 sales coaching Robbie can help you to get comfortable with the phone to follow up with people you've already met, or make contact with those who don't know yet, to outline the many benefits of your products and services.


For Company Teams

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In today's business world everyone within a company needs to embrace the fact that we are all responsible for generating sales revenue for our Company regardless of what our job title is. Every single person who is interacting with clients on the phone can either make or break an opportunity simply by the way they are perceived by the client. Robbie Stepney can deliver bespoke onsite training for your people whether they be in traditional sales roles or other departments where client contact on the phone is part of every working day.

Phone Skills Workshops

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One of the best ways to sample what working with    Robbie Stepney is like, is to attend one of his relaxed, fun and massively productive workshops. You'll be in the room with other people who all have one thing in common-they want to get more confident, comfortable and effective at using the phone in business to win more new clients. Don't worry, there are no roleplays, just half a day packed with practical tools, tips and ideas to help you with your calls. Your ticket includes, refeshments, and an optional Free call with Robbie after the event to answer any questions.